The following are examples of how Master Clean, has successfully satisfied a variety of janitorial customers with different needs.
Attention to Detail and Special Floor Care Needed by 130,000 sq. ft. Building
For 15 years a competitor cleaned an old facility serving people worldwide 24/7. When a new building was built 3 years ago, said competitor could not keep the new building spotless as required by the facilities management. Within a very short time after being hired, Master Clean had the dirty building spotless. We were told the last time that white staircase was this pristine, was the day it was installed.
Consultation Leads to hiring by Large Church and School
A church using their own janitors found the janitorial industries high turnover rate resulted in a dirty facility. They called Master Clean in for consultation. We came up with a cost effective solution to satisfy both their budget, and their need for attention to detail. The church staff quickly became very happy with our detailed cleaning and the church leaders are pleased Master Clean continues to work with their “janitorial budget”.
Satisfied Customer Leads to Another Customer, and Yet Another
Not long after Master Clean began cleaning offices in the city, they were so satisfied they referred us to one of their neighbors. That neighbor’s building management was so pleased they referred us to yet other office of theirs.
Satisfied Complicated Scheduling Demands for a Large Facility
Master Clean cleans many types’ facilities. One facility hosts a lot of meetings with some of them occurring at odd hours. Meetings are often cancelled or rescheduled. We are able to manage their unique scheduling demands, setting up and rearranging the 6K meeting room, and yet keep the tile floor shining like new.
Eliminated Complaints at Manufacturing Facility
We began cleaning a manufacturing a facility in 2010. This highly demanding facility had both offices and manufacturing areas to clean lending itself to dirt and grease” everywhere. For several years this facility hired a different janitorial company each and every year. After “discussing the proper time and cleaning considerations” we landed the job. To date we have had no complaints, and have even been asked to do “special cleaning” in the plant.
A Client whose very large facility that is open 7 days a week serving out of town cliental got a letter from one of his customers stating
…that while they were in town for a three week period for training, they used the restrooms several times a day, they wrote that they could not believe that no matter when they used the restrooms, the restrooms were always so clean!
Floor Care Service
Prepared a Variety of New Flooring for a New Multi Story Hospital Wing
In January 2010, Master Cleanscrubbed and/or waxed/sealed slate, VCT, wood grained sheet vinyl, ceramic tile, specialized rubber tile, and special flooring in lab, within the Alton Memorial hospital’s tight time frame.
Strip and wax a super 24 hour Wal-Mart in June of 2011 working 10 p.m. to 5 a.m. each night until the job was completed.
Unsolicited Email comments:
“Good morning Ron. Just wanted to say the floor looks just the way I imagined it would. NICE! Thank you!”
~J. Edwards, ATA Martial Arts
“Thank you so much for a wonderful job! You made the whole process so quick and professional. Thanks again, it looks beautiful!”
~ C. Cox, Day Care Center
Ron...your ears should have been ringing...everyone thought what was done was really well done. I really appreciate the short notice and your promptness. Certainly made an impression...Thank you.
~M. J (medical) MEDLAB
…Thanks and Andrew said the floors at North County (office) look great!”
~M. Favazza, (offices) St. Louis Arc
“We are certainly thankful for the beautiful job that you did waxing the floors in the school area. The look wonderful. We appreciate your time and effort. Thanks also for the advice you provided for our custodians that will service us well in caring for the floors in the future.
~Pastor Rall, Lutheran Church & school
When asked how we did on a warehouse lunchroom floor that had not been stripped or waxed in 10+ years, the reply was:
“Fantastic, thank you. Must have been a bear to get it that clean. I appreciate your hard work.”
~ John, Warehouse Mgr. Chemisphere
Examples of Our Past Special Event Cleaning
Popular Street Bridge Parties
Back when you could rent the Popular Street Bridge for parties, Master Clean experienced janitorial staff policed many parties and then had one (1) hour after each party to clean the entire site so it would be ready for the normal flow of traffic by the 12:30 a.m. deadline.
Leukemia Light Walk
Provided porters to keep the area clean during the event, and clean up after the public went home.